General
This privacy policy provides information on the personal data we store, why we retain this data, and how we use the data. We operate as data controllers, so we are bound by gambling regulations to process personal data obtained from players before they can access our games or enjoy other services.
Dama N.V. maintains ownership and control of https://casino.bambet.com, holding registration number 152125 under the laws of Curacao. Antillephone N.V. is responsible for the regulation and licensing of Dama N.V. with license no. 8048/JAZ2020-013.
You provide your consent to everything stated in this privacy policy by registering an account on our platform. This privacy policy is subject to periodic adjustments, so we advise that you check back frequently.
What Information do we collect?
The information we collect and maintain includes but isn’t restricted to the following:
- Information you provide via forms or submit to our email or website.
- Correspondence via web chat, email, website, and other communication channels.
- Website logins and details of logins.
- Account transactions.
- Documents requested for verification.
- Customer assessments and surveys.
How we use your information
We will use the information we obtain from you for the following purposes to improve our services:
- Providing ancillary services on our site.
- Verification checks.
- Offering information regarding promotions and offers.
- Processing transactions and bets.
- Offering customer support services.
- For statistical analysis, research, and customer trend analysis.
- To comply with legal responsibilities.
- Anti-fraud processes.
Marketing communication
We may use the personal information you provide to us to get promotional content across to you. Players who opt out of receiving promotional materials are exempt from this service.
Players who choose to contest for prizes on our platform consent to the use of personal details for promotional purposes.
Obtaining personal information
When obtaining personal information, we shall first seek your consent. In certain instances, we get personal information from other services providers and vendors as allowed by law.
Data Recipients
Information we obtain from you may be shared with our parent company and other entities that make up our group. In addition to our business partners, specific employees within the company will have access to this information. These include the Data Protection Officer, Customer support agents, VIP player managers, Payments & Anti-Fraud analysts. Any employee who has access to your information will have signed a confidentiality agreement and only require this information to perform their duties.
Releasing Data to third parties
Data retention
As a casino operator, you can direct us to close your account on our platform whenever you want. However, we will maintain a record of your personal information on our platform to meet law requirements. This record will be in our possession for a minimum of five years after the account is closed due to anti-money laundering laws.
Security of Data
Bambet Casino is bound legally to ensure the utmost protection of your data. We will follow the best business practices in handling your personal information to protect your privacy. We will restrict access to your casino account to the ID and password you set up.
Cookie Policy
Information such as your IP address, referring website, and the browser is automatically collected by our systems when you visit. We use cookies to obtain this information, but we don’t identify players using this information. We will obtain your consent before making use of the information we obtain.